Automation Support

Speak to an automation expert, 247, to minimise plant downtime and costly disruption.

Our award-winning proactive support contracts offer:

  • Unlimited remote support 24/7, 365 days a year.

  • 95% of queries can be resolved over the phone, with no need for visits from technicians

  • Secure remote connection to over 100 sites in the UK, Europe and the USA

  • Superuser refresher training, system health checks and site audits to ensure you always meet retailers’ codes of practice

  • Access to monthly progress reports allowing you to track performance and set targets to ensure you’re making the most out of your investment.

  • Rapid on-site response available.

For any manufacturer, plant downtime is a costly disruption that can quickly damage reputations. Reliable support services are essential and in response to this need, OAL has developed a comprehensive range of services designed to reduce plant downtime and keep equipment running at optimum efficiency.

These nationwide and international services range from emergency call out and telephone support to service and maintenance contracts with the flexibility to meet your exact needs and to give you total peace-of-mind. We also offer full training to operators, maintenance engineers, supervisors and managers.

Our Promise

We make automation easy. With OAL, you gain a partner committed to reducing your plant downtime and enhancing your operational efficiency.